Polaris / Frequently asked questions

Custom deal toys, clearly explained.

Practical answers before you begin.

Here are the details most clients want to settle first: design, materials, cost, timing, prototypes and delivery. The actual quote and schedule are confirmed around your project.

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Practical answers

Questions, answered.

What is a deal toy?

A deal toy is a physical object created to commemorate a business transaction or milestone. Financial tombstone and deal marker are also used for this category.

Are all your pieces custom?

Yes. Each Polaris project is designed around its own purpose and requirements. We do not rely on a catalog of standard products.

What should we send to get started?

The transaction or milestone, approximate quantity, target delivery date, budget, draft wording, logos and relevant references. You do not need a finished concept.

How quickly will we see concepts?

Initial concepts are typically developed within 24–48 hours after we receive the basic information. Research-intensive briefs may need more time.

How long does production take?

Initial concepts typically follow within 24–48 hours after we receive the basic brief. Many projects then need about 3–4 weeks for prototyping and production after artwork approval, with shipping additional. Revisions, client approvals and complex work can add time. We confirm a schedule for the actual project.

Do you always make a prototype?

Every factory-produced custom project is prototyped and reviewed internally before the full run. We check proportions, materials, artwork, finish, alignment, assembly and stability against the approved design. Client review may use photographs, video or an in-hand sample when appropriate.

Do we need to receive a physical prototype?

Not always. Photographs or video may be appropriate, while complex work may benefit from an in-hand review. Polaris still reviews the prototype internally before authorizing the full run.

What do custom deal toys cost?

As planning ranges, classic pieces are often $80–$150 each, dimensional / constructed pieces $150–$225, and fully dimensional / sculptural pieces $200–$300+. Setup starts around $300 per order; shipping is separate. Quantity, size, materials and complexity determine the custom quote, and elaborate work can exceed these ranges.

Is there a minimum order?

Practical minimum quantities vary by material and manufacturing method. Some projects can be made as a single piece; others make more economic sense at higher quantities. Setup costs are spread across the order.

Can you handle a rush project?

Often. Tell us the required in-hand date and destination first. We recommend feasible approaches based on the design and the time available; not every construction can meet every deadline.

Can we start before a deal closes?

Yes. A code name, limited information and placeholder artwork can be enough to begin. Starting early creates more time for design and approvals.

Which materials do you use?

Lucite/acrylic, crystal, resin, metal, wood and mixed materials, along with casting, 3D printing, engraving and other methods where appropriate.

Can you embed a physical object in Lucite?

Some objects can be embedded. Compatibility with the heat, pressure and chemistry of casting must be assessed before committing to the design.

Can you ship internationally or to several locations?

Yes. Share the destinations and required dates early. Weight, packaging, customs requirements and number of shipments affect the cost and schedule.

Can the pieces be personalized?

Names, roles, dates or other details can often vary within a common design. Provide the recipient list and variations early so the artwork and production can be planned.

Who will we work with?

You work directly with experienced creative professionals who develop the concept and guide the project through production with specialized manufacturing partners.

Your next project

Start with what you have.

Share the transaction or milestone, approximate quantity, target delivery date and budget. Add draft text, logos or reference images if you have them. You do not need a finished design.

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